My Approach

I don't always relate to my users.
Sometimes their world is completely different from mine.
That's exactly why I listen before I design.
I'm drawn to the hard problems. The ones where the gap between how a product works and how people actually use it is costing someone something real.
I think about design strategically, not just aesthetically. If it doesn't serve a goal, it's decoration.

HOW I WORK WITH AI

Research and exploration move fast with AI.
The thinking stays mine.

Research

Ideation

✋

Brainstorming

Design

Review

Research

Ideation

✋

Brainstorming

Design

Review

Hi! I'm Bat Chen, a Product Designer who designs for how people actually work, not how we assume they do.

Hi! I'm Bat Chen, a Product Designer who designs for how people actually work, not how we assume they do.

SCOPIO LABS

Scopio RMS

A secure remote management system built for medical device distributors, replacing open CLI access with a governed, purpose-built interface.

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SCOPIO LABS

Designing for AI Ambiguity

Transforming Morphology data uncertainty into a supportive expert workflow

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RANGER

B2B iPad App for Medical Documentation

Achieving a 98% adoption rate and boosting efficiency across veterinary teams.

View Project

My Approach

I don't always relate to my users.
Sometimes their world is completely different from mine.
That's exactly why I listen before I design.
I'm drawn to the hard problems. The ones where the gap between how a product works and how people actually use it is costing someone something real.
I think about design strategically, not just aesthetically. If it doesn't serve a goal, it's decoration.

HOW I WORK WITH AI

Research and exploration move fast with AI. The thinking stays mine.
Research and exploration move fast with AI.
The thinking stays mine.

Research

Ideation

✋

Brainstorming

Design

Review

Bat Chen Ben Arza 2025 Ⓒ